23 Jun

Cisco 509G BLF Keys Not Working

I noticed recently that when I moved my PBX from a local install to the cloud, all of the BLF keys on my Cisco 509G were flashing orange and no longer working.

I checked quite a few settings and finally found that the reason the BLF keys weren’t working was due to the fact that Line Key 1 was not set to Extension 1.  When I changed this setting back to Extension 1 my issue immediately resolved itself.

I am connecting to a 3CX Cloud Server but I’m fairly certain you would experience the same issue no matter what type of PBX you are connecting to.

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